+What type of dresses do you have in store?
We have a beautiful range of wedding dresses in our store. The wedding dress labels we stock are: Sophia Tolli, Mikaella, Pat Giuliano, DeLanquez, Justin Alexander and Divina Sposa. We update our collections several times a year.
+Do you offer custom made wedding dresses?
Yes we do! Our designer Pat Giuliano has more than 18 years of experience in custom wedding dress design and dress making. Her beautiful wedding dresses are available in store, and she can design a wedding dress just for you! Pat’s dresses are hand made to the highest couture standards. You can read what her brides have to say about the dresses she has made for them on the Testimonials page.
+What is the price range of your wedding dresses?
The majority of our dresses are in the $2,500 to $3,500 price range. Some are over that price, but none go over the $5,000 mark. We also have discontinued gowns on sale from time to time. If you’re on a budget, check our Sale Gowns page to see what is on special. Prices start from $799 – don’t miss out!
+How much lead time do you need to order my wedding dress?
We recommend ordering your wedding dress at least 6-10 months before the wedding. This allows enough time to order the dress from the designer, receive it in our store and have any alterations done that may be required. If you would like to have your wedding dress custom made by our designer Pat Giuliano, a minimum of 6 months is needed, however most brides book in 8-10 months before the wedding. This allows us enough time to order in your fabrics, have three fittings (on average) and complete your dress for you.
+What if my wedding is in less than 6 months? Can you still help me?
Yes we will always do our best to accommodate you! Gowns ordered from our suppliers can be done on a shorter time frame, however rush order fees may apply. Alternatively you may choose a dress from our off-the-rack range if you have a very short time left until your wedding.
+Do I need an appointment to try on dresses?
Yes we do require appointments to try on wedding dresses. Saturdays are heavily booked, so if you would like a Saturday appointment, please call in advance to book in. During your appointment, you can try on several dresses and decide which one you love. We will spend time with you, and give you honest advice about what suits you and what doesn’t. You can try on veils, belts, headpieces, and any other accessories that will complete your bridal look.
+How much deposit is required when I place my order?
A deposit of 50% is required at time of ordering. We will then order your dress from the supplier. The balance can be paid in instalments, however the full amount must be paid before alterations are commenced. Alternatively, a payment plan can be arranged as well. For one of our own custom made designs, the deposit required is 30%. The balance is to be paid in instalments at each fitting.
+What is the process for fittings?
When your gown arrives at our store, we will contact you to organise a fitting. At that time, we check the fit and determine if any alterations are required. We will provide a quote for the alterations work. Once the alterations are completed, your dress will be ready for pick up. A final fitting is required prior to pick up to ensure your complete satisfaction. For a custom made dress, three fittings are required. Final pick up is normally around two to three weeks before your wedding date.
+Do you do alterations in-house?
Yes, however you are welcome to take your dress elsewhere to have alterations done if it is more convenient for you. Please note that we don’t do alterations for off-the-rack dresses. We can recommend expert seamstresses who can assist you with the alterations work.
+What should I bring to the fittings?
You must bring the shoes and underwear you plan to wear on your wedding day. It is vital that you have these items with you, as the wedding dress fitting may not be accurate without them.
+Do your dresses have matching veils?
Yes, all of our wedding dresses have matching veils. We custom make all our veils so if your dress is custom designed, we will also design a custom veil for you. We cater to every bride’s taste, and can make anything your heart desires.
+Do you have a large range of headpieces, jewellery and accessories?
Yes absolutely, we have a great range of bridal jewellery and accessories in store, such as headpieces, earrings, bracelets, necklaces and bridal belts. We can help you select all the right pieces you will need for your big day.
+Do you make bridesmaids or flower girl dresses?
Our focus is on creating spectacular gowns for our brides. As such, we don’t do bridesmaids or flower girl dresses.